Data Deletion Instructions

Step-by-step guide to removing your data from HK Reach

How to Delete Your Data

HK Reach is a Meta-integrated platform. If you have connected your Facebook or WhatsApp account with our application and wish to delete your data, you can do so by following these simple steps:

1

Access Facebook Settings

Log in to your Facebook account and navigate to Settings & Privacy > Settings.

2

Apps and Websites

On the left-side menu, select Apps and Websites to view all applications connected to your profile.

3

Find HK Reach

Search for "HK Reach" in the list of active apps and websites.

4

Remove Application

Click the Remove button next to HK Reach. You may also choose to delete all posts, videos, or events HK Reach posted on your timeline (if any).

5

Confirm Deletion

Confirm the removal. Your data association with HK Reach on Meta's platform will be disconnected immediately.


Manual Deletion Request

If you do not have access to your Facebook settings or wish to request a manual deletion of all your account data from our servers, please contact us:

Email: support@thehkservices.in

Subject: Data Deletion Request

Please include your registered email address and/or WhatsApp Business Account ID in your request. We will process your request and delete all associated data within 30 business days.

What Data Will Be Deleted?

Upon a valid data deletion request, we will permanently remove:

  • Your account profile information.
  • Your Meta API access tokens and integration details.
  • Stored message logs and campaign data.
  • Any media files uploaded to our platform.