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REST API SOLUTION

Scale Your CRM with WhatsApp Connectivity

Add real-time WhatsApp notifications and conversational sync to your SaaS CRM. Connect your sales pipelines with a robust, high-throughput API.

new_lead_webhook.json
{
  "to": "917096136319",
  "templateName": "lead_followup",
  "bodyParams": [
    "Priyanka", 
    "Real Estate CRM"
  ],
  "thirdPartyId": "CRM-7892"
}

Conversational Pipeline Architecture

Go beyond one-way alerts. Build a full conversational experience inside your CRM.

Host CRM

Lead Captured

HK Reach API

Payload Filtered

End User

WhatsApp Message

Lead Response Webhooks

Notify your sales team instantly when a lead replies to a WhatsApp campaign. Update your CRM record in real-time.

Two-Way Conversational API

Send and receive text, images, and documents. Build a WhatsApp-powered support desk directly in your portal.

Zero OAuth Barrier

Onboard your CRM users under your Master App or let them use their own. Simply pass credentials in the request headers.

Lead Sync Hook (Inbound)
HTTP/1.1 200 OK
{
  "from": "917096136319",
  "text": "I'm interested in the 3BHK flat",
  "type": "text",
  "timestamp": "1712318499"
}

Lead Automation for Modern Sales

Empower your CRM users to reach leads while they are active, with massive open rates compared to email.

  • Workflow Automation: Trigger WhatsApps from your CRM's automation builder (e.g. "Move to Stage -> Send Intro").
  • Mass Outreach: Run broadcasting campaigns for thousands of leads via API with personalized variables.
  • Drip Campaigns: Schedule sequence of messages to nurture leads over days directly from your app.

Future-Proof Your CRM Software

Join 50+ CRM providers using HK Reach to power their WhatsApp integrations.