One Number, Your Entire Team

No more sharing mobile phones. Empower your support, sales, and accounts teams to handle hundreds of WhatsApp conversations simultaneously from a single, unified dashboard.

Shared Inbox Dashboard

Built for Modern Teams

Streamline your communication workflow and never miss a message again.

Chat Assignment

Route incoming chats to the right department or agent automatically. Ensure every customer gets the attention they deserve.

Internal Notes

Collaborate behind the scenes. Leave notes for your teammates within the chat without the customer seeing them.

Contact Tagging

Organize your contacts with custom tags like "Hot Lead", "VIP", or "Support Pending" for easy filtering and search.

Agent Performance Dashboard

Measure Team Performance

Gain deep insights into how your team is performing. Optimize your support based on real data.

Response Time: Track how fast your agents are replying to customers.
Resolution Rate: See how many queries are solved within the first interaction.
Workload Balance: Monitor active chats per agent to avoid burnout.
Choose Your Team Plan

Ready to unite your team?

Join thousands of businesses providing premium support on WhatsApp with HK Reach.