Transparent policies for a trusted partnership.
We provide a 7-day free trial period to all new users. This trial allows you to explore the HK Reach platform, test its features, and understand the value it brings to your business without any financial commitment or credit card requirement.
Once you choose to upgrade to a paid plan after the trial period or at any time during your usage, the subscription fees are non-refundable. We encourage you to fully utilize the free trial to ensure the platform meets your business needs before making a purchase.
The following charges are strictly non-refundable under any circumstances:
If your account is suspended or terminated due to a violation of our Terms of Service (including, but not limited to, spamming or unauthorized use of the WhatsApp Business API), no refunds will be issued for any remaining balance or subscription time.
If you have any questions regarding this policy, please reach out to our support team at support@hkreach.in.
Last updated: March 27, 2025