Industry Solutions
WhatsApp for Government
Deliver public alerts, official notices, and citizen support securely with HK Reach WhatsApp API.
Deliver public alerts, official notices, and citizen support securely with HK Reach WhatsApp API.
Reduction in helpdesk load with automated citizen query handling.
Faster delivery of public alerts and emergency notifications compared to SMS.
Availability for citizen assistance with permits, documents, and schemes.
Bridge the gap between government services and citizens with official WhatsApp tools.
Broadcast critical updates about health campaigns, weather alerts, or policy changes to millions of citizens instantly with high reliability.
Let citizens track the status of their applications (passports, licenses, permits) by simply typing their reference number on WhatsApp.
Automate queries about social welfare schemes, eligibility criteria, and application deadlines with AI-powered citizenship bots.
Send bill reminders for property tax, water, or electricity. Let citizens pay securely via integrated WhatsApp payment links.
Gather citizen sentiment on local projects or policies with simple, interactive WhatsApp polls that ensure high participation.
Provide a transparent channel for citizens to report local issues (potholes, streetlights) with photos and location sharing.
HK Reach leverages the official Meta Business Cloud API to provide government bodies and NGOs with a secure, verified, and scalable infrastructure.
How Government & NGOs businesses are using HK Reach to automate and grow.
Emergency or health advisories.
Citizens tracking application status.
Campaign updates for supporters.
Education or sanitation guides.